Customer/Member Services contact information and websites for each MCO can be found below:
1-800-600-4441 (TTY 711)
STAR Kids Member Services:
1-844-756-4600 (TTY 771)
Pharmacy Member Services -
Medicaid members: 1-833-235-2022
Pharmacy Member Services -
CHIP members: 1-833-207-3119
800-947-4969
877-428-3057 (Medicaid)
800-359-5613 (CHIP
469-282-3012 (Fax)
210-227-2347
888-760-2600 (STAR/CHIP)
855-315-5386 (Marketplace)
800-964-2247
Dell Children’s Health Plan – STAR/CHIP | Commercial
877-451-5601 (STAR/CHIP)
844-883-2422 (Commercial)
877-DCHP-KIDS
877-532-3778
915-532-2286 (Fax)
800-431-7798 (STAR)
877-639-2447 (CHIP)
855-322-4080
888-672-2277
855-TX-RIGHT (855-897-4448)
Sendero Health Plans
855-526-7388 (STAR/CHIP)
844-800-4693 (IdealCare)
800-731-8527 | email
866-604-3267
888-787-4107 (LTSS) | email